Privacy Policy
How Hope Harbor collects, uses, shares, and protects information when you use the site or request treatment-navigation help.
Effective date: February 14, 2026
Introduction
Hope Harbor respects your privacy. This policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our treatment-navigation services.
By accessing the site, you agree to this Privacy Policy.
Information We Collect
- Personal information such as name, phone, email, insurance details, treatment needs, and communication preferences when voluntarily provided.
- Automatically collected information such as browser type, IP address, pages visited, time spent on the site, and referral sources.
How We Use Information
- To connect individuals and families with treatment centers and providers.
- To verify insurance coverage and support admissions-related next steps.
- To respond to inquiries and improve our services.
- To comply with legal and compliance obligations.
Information Sharing
We do not sell your personal information to third parties.
We may share information with treatment centers, insurance providers, or service providers that help us operate the site or support treatment-navigation services when doing so is necessary for the request or required by law.
Data Security
We use technical and organizational measures designed to protect the information we handle. However, no method of internet transmission or storage is ever 100% secure.
Your Rights
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion where legally appropriate.
- Opt out of certain communications.
Contact
- Phone: (910) 294-4591
- Email: privacy@hopeharbornc.com