Terms of Service
The core terms that apply when using Hope Harbor and its treatment-navigation services.
Effective date: February 14, 2026
Acceptance of Terms
By accessing and using the Hope Harbor website, you accept and agree to be bound by these terms and the policies linked alongside them.
Nature of Services
Hope Harbor is a treatment referral and navigation service. We do not directly provide medical care, addiction treatment, or clinical services.
Hope Harbor helps individuals and families compare addiction treatment options and connect with licensed treatment facilities and providers in North Carolina.
Any treatment facility or provider you are referred to is an independent organization responsible for its own clinical care and decisions.
No Medical Advice
The information on this site is for general informational purposes only and should not be treated as medical advice, diagnosis, or treatment guidance from a licensed clinician.
Always seek the advice of qualified healthcare professionals regarding any medical or mental-health condition.
User Representations
- You are at least 18 years of age.
- You have the legal authority to agree to these terms.
- You will use this site in accordance with these terms and applicable law.
Limitation of Liability
Hope Harbor is not liable for damages arising from your use of this website or from your connection with any treatment provider, facility, or third-party service linked through the site.
We do not guarantee the quality, safety, effectiveness, or availability of any treatment facility or program.
Emergency Situations
If you or someone you know is in immediate danger, call 911 or go to the nearest emergency room.
- Suicide & Crisis Lifeline: 988
- SAMHSA National Helpline: 1-800-662-4357
Intellectual Property
The content on this website is owned by Hope Harbor unless otherwise noted and may not be reproduced without permission.
Governing Law
These terms are governed by the laws of the State of North Carolina.
Contact
- Phone: (910) 294-4591